Part 1: Network Configuration

The Wiseasy P5L operates on an Android-based operating system. You must connect it to Wi-Fi to process transactions.

1. From the terminal's home screen, swipe up from the bottom edge to open the Quick Settings panel, or tap the Settings app icon.

   

2. Select Network & Internet, then tap Wi-Fi.

3. Toggle the Wi-Fi switch to the ON position.

4. Select your business Wi-Fi network from the list.

5. Enter the Wi-Fi password using the on-screen keyboard, then tap Connect.

6. Once the status says Connected, press the home button (circle icon at the bottom of the screen) to return to the main menu. 

Part 2: Processing Transactions

How to Process a Sale:

1. Open your designated point-of-sale (POS) or payment application from the home screen. 

   

2. Enter the total sale amount using the on-screen keypad and tap Charge.

   

3. Present the terminal to the customer to capture payment:

   • Tap (Contactless/NFC): Hold the card or smartphone over the screen or the contactless logo at the top of the device.

   • Insert (Chip): Insert the card chip-first into the slot at the bottom of the terminal.

   • Swipe (Magstripe): Swipe the card through the reader slot located at the top or side of the device.

4. If prompted, have the customer enter their PIN.

5. Once approved, the receipt will automatically print, or you will be prompted to print a copy. 

How to Void a Transaction (Same Day): Use a void if the transaction was processed today and the terminal has not yet batched out.

1. Open the payment application and navigate to the Transaction History or Void menu.

2. Locate the specific transaction you wish to cancel. You can usually search by the transaction number printed on the receipt.

3. Select the transaction and tap Void.

4. Confirm the void. A cancellation receipt will print.

How to Process a Refund (Previous Day): Use a refund if the transaction was processed on a previous day and has already settled.

1. Open the payment application and select Refund from the top dropdown ( Sale < ).

2. Enter the exact amount to be refunded and tap to confirm.

3. Have the customer Tap, insert, or swipe the original credit card used for the purchase.

4. Wait for the approval screen and print the refund receipt.

Checking Your Transaction History

Use these steps to review previous sales, confirm a payment went through, or locate a specific receipt.

1. From the payment app's main screen, tap the Hamburger Menu (the three horizontal lines) located in the top left corner.

2. Select Transactions from the slide-out menu.

   

3. The screen will display a chronological list of your recent transactions.

4. Tap on any individual transaction to view its full details. From this detailed view, you can typically reprint a receipt, process a void, or issue a refund.

    

Closing the Batch (End of Day)

Use these steps to manually settle your daily transactions and send the funds to your processor.

1. Tap the Hamburger Menu (three horizontal lines) in the top left corner of the screen.

2. Select Batch Close from the slide-out menu.

   

3. The screen will display a summary of your daily totals, including gross sales and refunds. Review these numbers to ensure they match your expected revenue for the day.

4. Tap to confirm and close the batch.

5. The terminal will communicate with the processor to settle the funds. Once approved, it will automatically print a detailed Batch Report receipt for your daily records.

    

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